Lead Response Accelerator · Real estate lead management: Every enquiry answered, qualified and booked — on the tools you already use.
A done-for-you system that connects your portals, ads, website, missed calls and channel partners to WhatsApp and your CRM. Every lead gets an instant reply, the right salesperson and a clear next step — and you can see it happen.
One enquiry, end to end
Responded- Portal
Enquiry received
Portal listing · 3BHK, Sector 150
WhatsApp response sent
Approved utility template
- AI qualifier
Buyer qualified
Budget ₹1.8–2.2 Cr · Visit this weekend
- Routing
Assigned to sales representative
Round-robin → Noida team
- Calendar
Site visit booked
Sun 11:00 · Reminder scheduled
- CRM
CRM updated
Stage: Visit scheduled
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Built for teams that pay for leads
Property dealers & brokerages
Respond to portal leads first and share load fairly across agents.
Channel partners
One record per buyer, with site visits logged for brokerage claims.
Developers & builders
Unify campaign, portal and partner leads per project.
Consultants
Instant replies and a clean pipeline without adding headcount.
What the Accelerator fixes
- 01
Leads that wait
Enquiries after 7 pm and on weekends sit unanswered until someone checks the inbox.
- 02
Leads that vanish
Missed calls, duplicate records and shared sheets mean nobody owns the buyer.
- 03
Leads nobody measures
Management can't see response time, follow-ups or visits by source and salesperson.
How we implement it
Five stages, each with written deliverables. Timelines are set after the audit.
- 01
Audit
We measure how your team responds today, source by source, and map your current tools.
- Response-time baseline
- Lead-source and CRM map
- Prioritised fix list
- 02
Design
We agree the workflows, templates, routing rules and hand-off points with your sales leadership.
- Workflow design
- Message templates for approval
- Routing and escalation rules
- 03
Build
We connect your lead sources, WhatsApp number and CRM, and test every path with sample leads.
- Connected integrations
- Test log of every path
- Admin access for your team
- 04
Pilot
We run on one project or team first, watch real conversations and tune before scaling.
- Pilot report vs. baseline
- Template and rule adjustments
- Team walkthrough
- 05
Rollout
We extend to every project and source, then report against the baseline every month.
- Full rollout
- Monthly performance report
- Named point of contact
Nine capabilities, one system
Each capability is configured to your rules and can be switched on in stages.
| Capability | What it means in practice |
|---|---|
| Lead capture | Portal, Meta, Google, website, IVR and partner leads arrive in one queue, de-duplicated by phone number. |
| Instant WhatsApp response | An approved template goes out within seconds of the lead reaching us, at any hour. |
| Missed-call workflows | Every missed call triggers a WhatsApp acknowledgement, a callback task and escalation if it isn't done. |
| Lead qualification | A short guided conversation in English or Hindi captures budget, configuration, timeline and loan need. |
| Lead distribution | Round-robin, project, location, language or workload rules — and an instant alert to the salesperson. |
| Automated follow-ups | Reminders and nurture messages that stop as soon as a person takes over the conversation. |
| Site-visit scheduling | Buyers pick a slot; confirmations, location pins and reminders go out automatically. |
| CRM updates | Every step is written to your CRM — owner, stage, notes and source — with no manual copying. |
| Sales performance dashboards | Response time, follow-ups and site visits by source, project and salesperson. |
Interactive demo
Watch one lead move through the system.
An interactive walkthrough with sample data. Choose a lead source and see what the buyer receives, what your salesperson sees, and what lands in the CRM.
Step 1 of 7 · 22:41:07
Enquiry received. A portal enquiry for a 3BHK in Sector 150 arrives at 10:41 pm and enters the queue. System: Portal.
What the buyer sees
WhatsApp · Rohan (sample buyer)
Your Brokerage · business account
- No message yet — the enquiry has just arrived.
What your salesperson sees
Phone notification · sales app
- Nothing yet — salespeople are only alerted once a lead is qualified and assigned.
What lands in your CRM
Lead record · auto-updated
- Contact
- Rohan M. (updated)
- Mobile
- +91 98xxx x4521 (updated)
- Source
- Portal · listing enquiry (updated)
- Interest
- 3BHK · Sector 150 (updated)
- Budget
- —
- Timeline
- —
- Language
- —
- Owner
- —
- Stage
- New enquiry (updated)
- Next action
- —
- First reply
- —
What it connects to
- WhatsApp Business Platform
- Your CRM (Sell.Do, LeadSquared, Zoho, HubSpot, Salesforce or Google Sheets)
- Meta and Google lead forms
- Property portal lead feeds
- Cloud IVR / virtual numbers
- Google Calendar or Microsoft 365
Integration availability depends on the vendor's API access, account plan and permissions. We confirm feasibility during the audit.
What we need from you
- A WhatsApp Business Platform account on your number, with Meta business verification
- Message templates approved by Meta (we prepare and submit them)
- API or webhook access on your CRM plan — or an agreed import route
- Lead-delivery access for each portal or ad account
Compliance and data handling
Consent at capture
Forms carry an itemised notice and separate, unticked marketing consent, designed for India's DPDP Act and Rules.
Correct WhatsApp categories
Lead responses use utility templates where they qualify; marketing templates only with marketing consent.
Your accounts, your data
We build on your WhatsApp number, CRM and accounts. Access is role-based and revocable.
Human oversight
You approve every template and script. Your team can take over any conversation instantly.
How pricing works
Every engagement is scoped after the audit, because cost depends on your lead sources, volume and CRM. We quote a fixed setup fee and a monthly management fee — no per-seat surprises.
- One-time setup, quoted in writing after the audit
- Monthly management and optimisation
- WhatsApp messaging billed by Meta to your own account at their published rates
- Pilot on one project or team before committing to a full rollout
FAQ
Common questions
Do we have to replace our CRM?
No. The Accelerator sits on top of the CRM you already use. If you don't have one, we'll recommend one that fits your team.
How quickly does the first reply go out?
Within seconds of the lead reaching the system. How fast each portal or ad platform delivers the lead is something we measure in the audit.
Can buyers talk to a person?
Always. Hand-off rules route buyers to your team, and any salesperson can take over a conversation at any point.
Does it work in Hindi?
Yes. Templates and qualification flows can run in English and Hindi, and leads can be routed by language.
Can we start small?
Yes — most teams start with one project or one lead source as a pilot, then roll out once the numbers are clear.
Related
- WhatsApp & AI Sales AutomationInstant replies, guided qualification and site-visit booking on your own number.
- Real estate CRM integrationsConnect every lead source to your CRM, with assignment and reporting.
- Free lead-response auditFind out how fast your team responds today.
- Channel partners in real estate: how CPs work in NCR, how they get paid, and where their leads leakWhat a channel partner in real estate does, how CP registration and commissions usually work with NCR developers, the RERA rules, and where CP leads leak.
- Portal leads from 99acres, MagicBricks and Housing.com: how to answer every enquiry fastHow property dealers and builders get 99acres, MagicBricks and Housing.com enquiries into one place, reply fast, follow up and measure each portal.
See the Accelerator on your own leads.
Start with a free lead-response audit — we'll measure your baseline and show you where leads leak.